Returns & Exchanges
At Totter + Tumble, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and the garments are in their original packaging to qualify for a full refund.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original shipping box or a similar mailer, ensuring the packing slip is included inside for faster processing.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or ship out your exchange within 5-7 business days.